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Information Architecture
Labeling Systems & Controlled Vocabularies — Quiz
5 questions
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Question 1 of 5
Labeling Systems & Controlled Vocabularies
A knowledge base has grown to 3,000 articles and users frequently report they 'cannot find' content that clearly exists. Search logs show users searching 'cardiac arrest' while relevant articles are tagged only with 'heart attack.' Which controlled vocabulary mechanism most directly fixes this mismatch?
Rewrite every article title to include both terms
Create a synonym ring that maps variant terms to a single preferred term at the index level
Build a deeper taxonomy with more hierarchical levels
Switch from faceted navigation to full-text search only
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