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Information Architecture
Search, Findability & Faceted Navigation — Quiz
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Question 1 of 5
Search, Findability & Faceted Navigation
A user types 'running shoes' into an e-commerce search bar and sees zero results, even though the catalog contains dozens of relevant products listed under 'athletic footwear' and 'trainers'. Which root cause most directly explains this findability failure?
The search box is not placed in the global header, reducing discoverability
The search index has a vocabulary mismatch because the catalog uses different terms than users do, and no synonym dictionary maps between them
The zero-results page lacks a recovery path such as a 'Did you mean?' suggestion
The product cards are missing structured metadata required by the relevance ranking algorithm
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