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Synthesis & Modeling
Empathy Maps — Quiz
5 questions
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Question 1 of 5
Empathy Maps
A researcher fills out an empathy map's 'Says' quadrant using her own paraphrase of what she remembers participants said, rather than pulling verbatim quotes from transcripts. What is the primary risk?
The map will have too few entries to be useful
Paraphrasing introduces the researcher's interpretation, blurring the evidence boundary between Says (observation) and Thinks (inference)
The facilitator will not be able to run the workshop without direct quotes
Paraphrases are acceptable as long as they are written in the first person
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